The challenge of Knowledge Management is to determine what information within an organization qualifies as “valuable.”All information is not knowledge, and all knowledge is not valuable. The key is to find the worthwhile knowledge within a vast sea of information. The term Knowledge Management (KM) has become a key issue for government, industry and certainly Information
Technology (IT) executives. Organizations are becoming increasingly aware of the importance of managing knowledge, like any other asset, to improve their competitive advantage. Knowledge Management is only a perspective for implementing organizational change; which it gets people to record knowledge and then share it.
One of the aims of Knowledge management in libraries is to promote the knowledge exchange among library staffs, strengthen innovation consciousness and abilities, and arise the library staffs’ enthusiasm and abilities for learning, making the knowledge most efficiently applied to the library activities and rebuilding the library into a learning organization. Library plays a vital role in organizing, managing and disseminating knowledge among the users.
A set of knowledge management processes proposed by P. Galagan:
Generating new knowledge, Accessing knowledge from external sources, Representing knowledge in documents, databases, software and so forth, Embedding knowledge in processes, products or services, Transferring existing knowledge around an organization, Using accessible knowledge in decision-making, Facilitating knowledge growth through culture and incentives, Measuring the value of knowledge assets and the impact of knowledge management.